Knowledge Base

Your business knowledge, accessible to everyone

You shouldn't need to be a specialist report writer to understand your business data, or the resident policy expert to answer a question about your own procedures. Knowledge Base gives every team member natural-language access to your organisation's institutional memory — across multiple document types and your existing databases.

Policies, procedures, business methodologies, financial data — ask a question in plain English and get a cited answer in seconds. Two editions so you can start with what matters most.

No per-user pricing. Pay for the knowledge base, not the number of people who need answers.

Multiple
Document types
None
Per-user fees
Files & SQL
Data sources
Enterprise
Security

File Edition

For organisations with valuable information locked in documents — policies, contracts, research, onboarding materials. Upload once, ask questions forever. Versioning built in so you can query the latest policy or compare across years.

Multiple document types

Upload PDFs, Word documents, and PowerPoint presentations. Content is chunked and indexed automatically, with spreadsheet support coming soon.

Semantic search

Find relevant passages across hundreds of documents using meaning, not just keywords — including tabular data within PDFs that other tools miss.

No hallucinations

The AI answers only from your uploaded documents. When it can't find an answer, it tells you — it never guesses or makes things up.

Cited answers

Every answer includes citations showing exactly which document and where. Click through to verify the source yourself.

Intentional curation

You choose which documents to include — no noisy SharePoint dumps. Quality-controlled knowledge means reliable answers.

Complete data privacy

Documents are stored encrypted in Azure. Only statistical embeddings reach the AI — your actual content never leaves your environment.

Over 100 pages uploaded? At that point, Knowledge Base consistently outperforms any single person's ability to recall the right answer from across your documents.

Use cases

  • Policy compliance — instant answers from HR and governance documents
  • Onboarding knowledge — new staff find answers without asking colleagues
  • Contract analysis — query terms, obligations, and renewal dates
  • Standard operating procedures — field teams get answers on the spot
  • Marketing content — check what already exists before creating new material
  • Technical documentation — from medical procedures to engineering standards

Database Edition

Beta

For organisations wanting AI-powered data insights without SQL expertise. Connect your databases, let your team ask questions in plain English, and turn answers into scheduled reports — no analyst or BI specialist required. Extended trial available during the beta programme.

Natural language to SQL

Ask business questions in plain English. The AI translates them into precise SQL queries — no technical skills required.

Business glossary

Teach the system your terminology — "revenue means ex-VAT", "active customer means billed in the last 90 days". It learns your business over time.

Visual results

Answers are returned as formatted tables and summaries, ready for decision-making.

One-click reports

Like an answer? Turn it into a recurring report sent to the right people on a schedule — daily, weekly, or monthly.

BI Lite

Pin useful queries as scheduled reports. Operational business intelligence without the complexity or cost of a full BI platform.

Full audit trail

Every question and generated query is logged for compliance and review. No data rows ever leave your environment.

Use cases

  • Management reporting — ask for KPIs without waiting for the data team
  • Ad-hoc data exploration — investigate anomalies with conversational queries
  • Self-serve analytics — empower non-technical staff to query their own data
  • Board preparation — quickly pull figures for governance and compliance packs
  • Financial trends — "What are the top 10 trends in our finances?"
  • Operational insights — query across finance, service, HR, and sales data in one place

How it works

Three steps from data to insight

1

Connect

Point Knowledge Base at your documents or databases. Setup takes minutes, not weeks.

2

Ask

Type a question in natural language. No query syntax, no training required.

3

Insight

Receive accurate, cited answers with full traceability back to the source.

Ready to unlock your organisation's knowledge?

Whether you start with documents or databases, Knowledge Base gives your team instant, AI-powered answers from data they already have.